Agent & Supervisor desktop application for Avaya POM

/Agent & Supervisor desktop application for Avaya POM
Agent & Supervisor desktop application for Avaya POM 2020-05-27T14:42:34+00:00

Agent & Supervisor desktop application for Avaya POM with CTI support. Agents can login/logout to POM outbound campaigns. Screen pop’s contact details for outbound. Agents can set their status on POM. Also work with QPS agent scripting to show agent required Agent Script based on active campaign. Supports all POM features like callbacks, aux codes and disposition code selection.