Avaya Aura Communication Manager Overview

Active participation, pervasive collaboration and quality experiences define the new Era of Engagement for today’s enterprises. Getting together with
customers, coworkers, and suppliers is no longer enough. Employees need tools to take an active role in creating value, delighting customers and
engaging colleagues in flexible interactions that deliver business results. To enable this transformative, people-centric engagement, Avaya has
developed the Avaya Aura® Platform – a set of seamless components that mesh together to provide comprehensive team and customer engagement solutions that deliver a meaningful impact to your business.

Avaya Aura® Communication Manager is a foundational element of the Avaya Aura® Platform, and delivers rich voice, video, mobility, messaging and engagement capabilities on a resilient, distributed network that supports SIP/IP-based, digital and analog communication devices.

  • Robust voice, and video call processing capabilities.
  • Advanced workforce productivity and mobility features.
  • Built-in conferencing and contact center applications.
  • Centralized or distributed messaging and attendant capabilities.
  • Connectivity to a wide range of analog, digital, and SIP / IP-based communication devices.
  • Support for SIP, H.323 and global industry-standard communications protocols over a variety of different networks.
  • High availability, reliability and survivability.

The platform’s seamless components mesh together to provide comprehensive engagement solutions that powerfully impact your business. With Aura 7, QuarkPS can help you.

The foundation for every engagement.

Communication Manager delivers rich voice, video, mobility, messaging, and engagement capabilities on a resilient, distributed network for gateways, analog, digital, and IP-based communication devices, including features to SIP devices. With Avaya’s unified communication manager, you can keep your enterprise engaged with:

  • Robust voice and video call processing
  • Advanced workforce productivity and mobility features
  • Built-in conferencing and contact center applications
  • Centralized or distributed messaging and attendant capabilities
  • Connectivity to a wide range of devices

Communication Manager enables pervasive collaboration by giving you multiple options for routing, queuing, and priority handling of voice and video. And it makes your workers more efficient with intuitive features that save time and allow them to focus on the business at hand – not the underlying technology.

QuarkPS, iletişim altyapınızın boyut ve karmaşıklığına bakılmaksızın Aura 7 için özelleştirilebilir yönetilen hizmetler için tek bir kaynak sunar