WFO ACR tools

/WFO ACR tools
WFO ACR tools 2020-05-27T15:31:10+00:00

Centralized Web based search and replay tool for Avaya Contact Recorder with feature editions like Custom CRM integrations, bulk export and delete tools. You can convert and export all recordings filtered by VDN or Skills, and for safety or compliance you can delete exported recordings periodically. Exported recordings can be searched and replayed by CC customers offline directly from a cdrom or folder.